Gift Cards and Vouchers
Gift Cards and Vouchers
The e-gift card
Now online, from Tommy to you.
FAQ
Gift Cards - Buying or returning gift cards
E-Gift Cards
E-Gift cards are digital vouchers sent via email and can be used exclusively on our website and in our stores.
Buying an E-Gift card
You can buy an E-gift card here.
Returning an E-Gift card
An E-Gift card can be returned within 14 days, and only in unused condition. You can visit our T&Cs for more information around returns, here .
In-store Gift Cards
In-store gift cards can only be bought in our stores and can be used online and in our stores. Find a store near you here.
E-Gift cards are digital vouchers sent via email and can be used exclusively on our website and in our stores.
Buying an E-Gift card
You can buy an E-gift card here.
Returning an E-Gift card
An E-Gift card can be returned within 14 days, and only in unused condition. You can visit our T&Cs for more information around returns, here .
In-store Gift Cards
In-store gift cards can only be bought in our stores and can be used online and in our stores. Find a store near you here.
Gift Cards - Placing orders with a gift card
E-Gift Cards
When placing an order, you can use your E-Gift card as a payment method.
Please keep the following in mind:
You can read our T&Cs for more information about gift cards, here.
Want to buy an E-Gift card? You can do that here.
In-store gift cards
In-store gift cards can only be bought in our stores and can be used online and in our stores. Find a store near you here.
When placing an order, you can use your E-Gift card as a payment method.
Please keep the following in mind:
- To check the balance of your gift card, you can use the button above this FAQ. All you need is your card number and unique pin code.
- To place an order, you can choose gift card as a payment method.
- To use the gift card as a payment method, you'll need the card-number and the unique pin code If the order amount exceeds the value of your gift card, you'll need to finalise the order by using a credit card.
- Keep your gift card close. If you decide to return any of the items, a refund will be placed back on your gift card.
You can read our T&Cs for more information about gift cards, here.
Want to buy an E-Gift card? You can do that here.
In-store gift cards
In-store gift cards can only be bought in our stores and can be used online and in our stores. Find a store near you here.
What can I do if a sales promo code doesn't work?
If a promo code or voucher is not working:
- Try the code on another item. Not all items may be eligible.
- Check if your promo code is still valid.
Expired promo codes cannot be replaced. If the promo code is not working for different reasons, contact us, and customer service team will assist you further.
Can I return items I've bought on sale?
Yes, your order can be returned within 30 days after it has been delivered. Read more about returning goods in our return policy FAQ.