ORDER INFORMATION
Ordering in our online store is easy and convenient.
Order Process
Browse the different categories and select the product(s) of your choice.
Select your color and size. You can view the size guide if you want to know how to select the best size for you.
View the sizes and colors available in the item you are considering by using the drop-down menu. Then simply make your selection.
Once you have selected the right product, color and size you click the "Add to shopping bag" button.
When you have successfully added an item to your shopping bag you can either continue to the checkout and finalize your order, or you can continue shopping.
Payment
We offer several payment methods but these methods may vary per country.
Below is an overview of payment methods per country.

  Credit Card:
Visa, MasterCard,
American Express
Debit Card:
Maestro Int
Advance
payment
PayPal On delivery Country
specific
 UK x x   x    
 Ireland x     x    
 France x     x    
 The Netherlands x   x x   iDEAL
 Belgium x x   x   DIRECTebanking.com
 Spain x x   x    

During the payment process Hilfiger Stores BV has the right to perform credit checks.
Based on the outcome of credit checks we may change, adjust or decline an order and/or the selected payment method.
In most cases we will offer you the option to select another payment method.
The credit results are not known to our customer service team.
Cancellation
If you have placed an order in error we ask you to Contact us as soon as possible.
We will do our best to assist you any way we can.
Please note! It is important that you contact us as soon as possible.
Unfortunately we can’t make any changes once your order has been processed.
NEED ASSISTANCE? Contact Customer Service
Via e-mail:

Via phone: 0871-3519920* Mon - Fri 08.00 - 20.00
*(£ 0.09 per minute, mobile and other network charges may apply)